Frequently Asked Questions

Is my data at risk using AskSimon?

Absolutely NOT! We do not even store your data. We just fetch it from Meta Servers, process it, and give it to you nicely presented. At no time do we store your information.

How accurate is the data provided by AskSimon?

AskSimon provides data directly from Meta's API, ensuring high accuracy. However, due to API limitations or changes, there might be slight discrepancies with what you see on your Instagram dashboard.

Can I use AskSimon for multiple Instagram accounts?

Yes, you can use AskSimon for multiple Instagram accounts. Each account will require separate authentication, but you can easily switch between accounts within our dashboard.

What types of insights does AskSimon provide?

AskSimon provides a wide range of insights, including but not limited to: engagement rates, reach, impressions, follower growth, best-performing content, optimal posting times, and audience demographics.

How often is the data updated?

AskSimon fetches fresh data from Meta's API every time you request it. This means you're always looking at the most up-to-date information available.

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